Katie Miller - Director, Ticket Office Financial Operations - Staff Directory

Staff Directory

Katie Miller

Title:
Director, Ticket Office Financial Operations
Email:
Phone:
412-648-7488

Katie Miller joined the University of Pittsburgh athletic department as a financial coordinator in 2016, and has since risen through the ranks, ascending to the position of Director of Ticket Office Financial Operations in 2023. Serving as the primary ticket office reference for financial duties, Miller oversees the monies that flow through the office on a daily basis.

A member of the Ticket Operations office, Miller is responsible for producing and distributing daily sales and revenue reports, reconciling for 32 accounts over seven ticketed sports, and managing accounts payable for the office budget.

Since beginning her role, Miller has implemented improvements in the Accounts Receivable process and produced projections and business intelligence to further organizational objectives. This has allowed all sport balance dues to be collected on during the current fiscal year. Miller has also assisted with creating anti-fraud measures, to help lower the amount of fraudulent charges.

Miller is a 2016 graduate of Indiana University of Pennsylvania with Dual Bachelor of Science degrees in Accounting and Human Resource Management and a double major in Economics. Before coming to the University of Pittsburgh, Miller worked as the Assistant Accountant to the CFO for the Student Cooperative Association where she was responsible for reconciling campus accounts, as well as the Financial Assistant at the Student Cooperative Association and Student Worker at Eberly School of Business at Indiana University of Pennsylvania. She served as Treasurer and Secretary of the business fraternity Phi Gamma Nu. Miller was also a member of the College of Business Student Advisory Counsel and Student Accounting Association.

A Pittsburgh, Pa., native, Miller resides in Harrison City.

Beyond the Bio:
Favorite quote?
“Well done is better than well said,” which comes from none other than one of our founding fathers, Ben Franklin, who remains the gold standard for productivity.

What do you love most about working in athletics?
My favorite aspect of working at Pitt’s athletic department are the people I get to work with. It’s a refreshing feeling when you realize it’s Sunday night and Monday is just around the corner, and you’re excited to head to the office. The department is full of the friendliest and most outgoing people who make every day a joy.

Favorite place on the University of Pittsburgh campus?
The Petersen Event Center comes in as my number one favorite place on campus because once you’re here, you have the satisfaction of just having climbed the De Soto Street hill

Favorite sports moment at Pitt?
The football team beating Clemson in 2016. Watching the game winning field goal was such a surreal moment that made me proud to be a Panther.